Business Analyst – First Level Support (100%), temporary

Are you looking for a responsible and exciting position in a modern working environment?

For a globally successful financial institution located in Zurich, we are looking for a reliable and experienced Business Analyst starting as soon as possible for 6 months (Ref. 1718).

Your main tasks
  • Direct client interaction on user enquiries
  • 1st level support
  • Plan and execute trainings
  • User support material preparation, etc.
  • Ad-hoc task force requests on case basis
  • Ensure data correctness and apply corrections
  • Strong collaboration with product owners, project teams and development teams globally

Your Qualifications and Experience
  • 3+ years working experience in a similar position
  • Banking or consulting experience in IT projects
  • ITIL certification is an advantage
  • Fluent English and German

You are a proactive and solution-oriented personality with a high customer focus, very good communication skills and a hands on mentality?

If so, I am looking forward to your application. Please do not hesitate to contact me should you have any further questions.

I look forward to meeting you.

Francesca Da Rui-Boero

Publiziert am: 21.01.2021